These Terms and Conditions govern the use of our website, services, and digital eSIM products. By purchasing from SimXpress, you agree to be bound by these terms. Please read them carefully.
1. General Usage SimXpress provides eSIMs intended for personal and lawful use only. You may not reproduce, resell, or misuse any of our services or QR codes.
2. Device Compatibility Customers are responsible for verifying that their devices support eSIM functionality before purchase. We provide a full compatibility list on our website. SimXpress is not liable for issues arising from incompatible devices.
3. Product Delivery All eSIMs are delivered digitally to the email address provided at checkout or through the user dashboard. Delivery typically occurs within minutes but may take up to 1 hour due to verification processes.
4. Network and Coverage Network availability and speed may vary based on local infrastructure and carrier partners. SimXpress does not guarantee uninterrupted service, especially in remote areas or locations with limited signal.
5. Account and Conduct You agree not to misuse our services or engage in fraudulent activity. We reserve the right to suspend or terminate access if any abuse or violation of terms is detected.
6. Limitation of Liability SimXpress is not liable for:
- Service interruptions due to carrier issues
- Loss of data or productivity
- Financial losses from service disruption or incompatibility