At One Connect, your privacy and trust are very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our eSIM services. By accessing SimXpress.com, you agree to the data practices described in this policy.
1. Information We Collect We may collect various types of personal and non-personal information including:
- Full Name
- Email Address
- Phone Number
- Payment Information (via secure gateways such as Stripe or PayPal)
- Billing and Shipping Address (if applicable)
- Device Information (such as model and operating system for eSIM compatibility)
- IP Address, browser type, and cookies for analytics
2. How We Use Your Information SimXpress uses your data to:
- Process and deliver your eSIM order
- Send you the QR code and activation details
- Provide customer support via email or live chat
- Inform you of updates related to your plan, service, or technical issues
- Improve website functionality and user experience
- Prevent fraud and ensure security
We do not sell, lease, or trade your personal data to third parties. Your information is shared only with partners necessary for payment processing and eSIM delivery.
3. Data Security Measures We adopt industry-standard measures including SSL encryption, firewall protection, and secure servers to safeguard your data from unauthorized access or disclosure.
4. Cookies and Tracking Technologies One Connect uses cookies to enhance user experience. Cookies help us understand how visitors use the site so we can improve navigation and functionality. You may disable cookies through your browser settings.
5. Your Rights You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- File a complaint with a data protection authority
6. Contact Us If you have any questions about this Privacy Policy, email us at: [email protected]